Zuster manufactured products are covered by a five (5) year warranty, subject at all times to Zuster’s General Terms and Conditions of Trade (as amended and applicable from time to time) [“Zuster’s Terms and Conditions”]. offers a five (5) year warranty on goods which have been paid for subject to the following terms [“the Zuster Warranty”]:

The Zuster Warranty covers manufacturing defects which are not covered by the manufacturer’s own warranty save and except for any exclusions referred to below.

The Zuster Warranty does not cover and specifically excludes faulty materials, fabrics, hardware and/or components that were procured from third party suppliers.

In the case of faulty raw materials, Zuster will seek compensation or replacement by the manufacturer of the materials (the supplier).

The Zuster Warranty does not cover products which have been damaged in transit, misused and/or exposed to extreme conditions (including prolonged exposure to direct sunlight).

Furniture exposed to excess wear and tear is not included in the warranty, scratches, burns and/or breakage of glass; damage caused by inappropriate use of cleaning products are also not included.

Damage to third party property; any removal and/or installation expenses associated with any claim; and transport or freight expenses associated with any claim are not included.

Claims must be made through the place of purchase and Zuster reserves the right to investigate all claims in order to assess the nature and cause of any alleged fault.

Based on Zuster’s assessment, Zuster shall have sole discretion in determining an appropriate level of compensation.

Zuster’s Terms and Conditions prevail to the extent of any inconsistency with the Zuster Warranty.